Six Topics | FAQ

IDVERIFY 1-2-3 is an online tool designed to help businesses verify identities of individuals. 1.1 Any business can use IDVERIFY 1-2-3 to identity verify individuals. 1.2 Individuals to be verified must be adults (not minors, corporations or other entities).

IDVERIFY 1-2-3 is an identity verification tool and a subscription to it is a time limited, use licence under the Terms of Use.

2.1.1 Documents are confirmed by submitters to be true copies of identity documents; 2.1.2 Date- and time- stamps of submissions of documents and their reviews; and 2.1.3 Reports • Documents Waiting For Review • Verification Results

2.2.1 Dashboard (Counts Table) reports the number of items requiring attention: • Red highlighted are counts of items which are greater than zero and will actually require actions. • Green highlights are counts equal to zero with no action required. 2.2.3 Pulldown Menus across the top of the screen organize menu items for processing; 2.2.4 Plan usage is summarized beneath the Table; and 2.2.5 Message Centre at the bottom displays notifications from IDVERIFY INC.

2.3.1 Start Plan: $240 for 30 New Verifications in the 12 months term and scalable according to activities: (All amounts are in Canadian dollars and before applicable taxes) • $240 - up to 30 New Verifications • $600 - up to 80 New Verifications • $1,200 - up to 200 New Verifications 2.3.2 Top Up: Once the maximum number of New Verifications for a fee level is reached, the plan must be topped up. (Top Up is more fully described in the below paragraphs.)

2.4.1 Each New Verification is a request for documents, irrespective if the request email address is valid/correct, identity documents are received for it and/or result of its review. 2.4.2 The number of New Verifications is the number of requests for documents allowed to be made at the respective fee level.

2.5.1 Payment is via e-Transfer only. The above referred to e-Transfer is "Interac e-Transfer (formerly Interac Email Money Transfer or EMT) [is] a funds transfer service between personal and business accounts at participating Canadian banks and other financial institutions, offered through Interac Corporation." (Source: Wikipedia)

2.6.1 Every business sector has its own KYC requirements. 2.6.2 Results of IDVERIFY 1-2-3 are not the equivalent to or the replacement of the KYC.

See our explanations on Start Plan, Renewal and Top Up.

• The Start Plan is the only subscription plan available for joining IDVERIFY 1-2-3. • The term of each Start Plan is for one year from the effective date on the e-signed Terms of Use.

• Start Plans may be renewed at any time in the last month of the current term. • Functionalities for the renewed term will be available after payment has been received by IDVERIFY INC.

When the maximum allowed number of New Verifications is reached: • No further request for documents can be made • Top Up to the next level will be required

See below.

IDVERIFY 1-2-3 is hosted at the Canadian data centres of q9 Networks (part of Equinix, Inc.) • Equinix, Inc. is an “American multinational company headquartered in Redwood City, California, that specializes in Internet connection and data centers. The company is a leader in global colocation data center market share, with 210 data centers in 25 countries on five continents.” (Source: Wikipedia)

IDVERIFY 1-2-3 uses the Citrix protocol of Citrix Systems, Inc. for user login. • “Citrix Systems, Inc. is an American multinational software company that provides server, application and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies. Citrix products are claimed to be in use by over 400,000 clients worldwide, including 99% of the Fortune 100, and 98% of the Fortune 500.” (Source. Wikipedia)

• “Citrix Workspace (formerly Citrix Workspace Suite) is a digital workspace software platform developed by Citrix Systems that allows multiple users to remotely access and operate Microsoft Windows desktops running in a datacenter or a public or private cloud, via devices located elsewhere. Users are able to access virtual desktops and applications through Citrix Workspace App. Applications are delivered and managed via Citrix Virtual Apps.” (Source: Wikipedia)

See below.

Each Start Plan is effective on the Effective Date on its e-signed Terms of Use.

Renewal is effective on the anniversary of the Effective Date of the first Start Plan.

3.3.1 Requests for documents, if not fielded at expiry, are removed and discarded. 3.3.2 Documents received are retained for 2 years from the date of receipt. (Documents received are removed to offline storage after they are reviewed.) 3.3.3 Documents received are destroyed 2 years after receipt by IDVERIFY 1-2-3. 3.3.4 Copies of submitted documents may be requested and are subject to an administration fee of $5.00 per document, if request is made more than 6 months after the date of receipt. (Requests for copies of identity documents on file may only be made by subscribers whose accounts are in good standing.)

See below.

IDVERIFY 1-2-3 is hosted at the Canadian data centres of q9 Networks (Equinix, Inc.).

IDVERIFY 1-2-3 may be accessed from anywhere via the Internet at www.id-verify.ca.

IDVERIFY 1-2-3 may be accessed from a desk top computer, cellphone and/or tablet.

There are many advantages of using IDVERIFY 1-2-3:

It uses one of three accepted methods by FINTRAC.

It is intuitive and Dashboard driven. (Nothing to do if alert counts are all green!)

There is also full audit trail.

Access uses the Citrix protocol.

The base rate is only $20 per month.

See below.

An individual can be identity verified in two steps: • Request for identity documents • Review documents received

The system will let you know when it is time to top up or renew.

• The Top Up function, when required, will be shown as a menu item under Pulldown Menu - Verification. • The maximum number of New Verifications will be raised to that of the next fee level after payment has been received by IDVERIFY INC. • The Top Up amount required is the fee of the next level prorated for the number of months remaining (including the one in which the limit is reached). e.g. If the number of New Verifications reached 30 in the fourth month, then the additional fee to top up is [ ($600 - $240) / 12 ] x 9 = $270 plus applicable taxes to scale the subscription to maximum 80 New Verifications including the 30 already used), and so on and so forth.

• In the last (12th) month of the subscription the Renewal function will be shown as a menu item under Pulldown Menu - Verification. • Each renewal term starts at the base rate of $240 plus applicable taxes for up to 30 New Verifications. • Functionalities under the renewed term will be available after payment has been received by IDVERIFY INC.